We understand the needs of our customers and endeavour to continue to serve laboratories, hospitals and vivariums with the same integrity and expertise that we always have in our 20 year history. Our average first-time fix rate during 2018 and 2019 was 95% this ensures total peace of mind for you and your work.
We have over 25 field service engineers who are trained and employed by Avidity Science, and can offer a range of service contracts for your industry. We will never use third-party companies to service your equipment.
Due to our history of supplying and servicing laboratory water systems, we can service a majority of models and manufacturers. Our Life Science team are always happy to visit your site to discuss your servicing requirements and to note serial numbers/part numbers to generate comprehensive quotations.
As well as water purification systems, we also service a range of airflow cabinets, CO2 incubators and Systec sterilisation equipment.
Avidity Science Service Contracts
We have bespoke Service & Preventative Maintenance contract plans for the industries we serve. Select from the options below, or contact us to speak to our UK based Service Team to discuss your requirements.